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Association of CGD Entities

Promoting a Customer-Centric Ecosystem of Advancing Natural Gas: Insights from LNG India Summit 2025

The LNG India Summit 2025, held on 24th–25th September 2025, brought together policymakers, industry leaders, and innovators to discuss the theme: “Promoting a customer-centric ecosystem of advancing natural gas to various facets of society.”

Opening Address by Shri Subhash Kumar

The event began with an impactful keynote by Subhash Kumar, Director General, Association of CGD Entities (ACE). His presentation, “CGDs as Growth Drivers,” emphasized the crucial role of City Gas Distribution (CGD) networks in India’s energy future. He outlined:

  • The importance of CGDs in building a gas-based economy.

  • Solutions for operational and financial challenges in CGD projects.

  • The role of government policies in developing a resilient green gas grid.

The Role of CGDs in Society

CGD networks are central to India’s natural gas growth. They serve households through PNG, power transportation with CNG, and enable industries and businesses to adopt cleaner fuels. Their customer-first approach ensures accessibility, affordability, and efficiency.

Policy Support and Challenges

Government initiatives such as expansion of licenses, incentives for operators, and public-private partnerships are vital for scaling natural gas usage. Yet, challenges like high infrastructure costs, land clearances, and customer awareness gaps remain barriers that need urgent solutions.

Key Takeaways

  • CGDs are growth drivers of India’s clean energy transition.

  • Customer-centric services are critical for adoption.

  • Government support and incentives will accelerate expansion.

  • Technology and innovation will improve reliability and safety.

  • Natural gas is a transition fuel towards sustainability.

The LNG India Summit 2025 underscored that India’s natural gas future must be customer-driven, technologically advanced, and policy-supported. From households to heavy industries, natural gas has the potential to transform every facet of society.

By keeping customers at the center, India can build a green, inclusive, and resilient energy ecosystem.